We met with Ken Wood, Medicare Insurance Broker. He helped my mother with Medicare Supplement coverage, Medicare Prescription Drug coverage, dental, and vision. My mother became widowed, my father handled all her medical insurance matters, and we had no idea how her Medicare insurance worked. In the matter of 5 minutes, Ken explained things in such a practical matter (that would have taken me hours or days to research) that we clearly understood how Medicare insurance, Medicare Supplements, and Medicare Prescription Drug Coverage worked. From there we were able to make an informed decision on the spot. Furthermore, due to unforeseen circumstances, we had some last second hurdles trying to obtain the Medicare Supplement. Ken went the extra mile for us and got us past those hurdles to obtain the supplement. Ken is knowledge, patient, and a pleasure to work with. We highly recommend him.